Bug Reports

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Bug Reports

Postby GM Tornado » Fri Jul 29, 2016 1:43 am

Bug Reports

Please post your bug reports in this area using this format:

Date:

Lord name:

Description of bug:

Images:
GM Tornado
 
Posts: 99
Joined: Mon Nov 26, 2012 9:28 pm

Re: Bug Reports

Postby trix » Tue Nov 29, 2016 2:27 pm

Date:
11/29/2016
Lord name:
Trixius
Description of bug:
Facebook/Lords Online
Images: ( images not loading)
Lords Facebook game http://prntscr.com/dd39po
Lords Facebook Gameroom app: http://prntscr.com/dd39w9

Note: Lords Online doesn't load on Facebook site or it's game room. I'm just guessing but i think the issue comes from LO because the rest of the games in the game room and FB site are loading fine.
trix
 
Posts: 18
Joined: Sun Nov 13, 2016 4:36 pm
Location: Ohio, U.S.

Re: Bug Reports

Postby GM Tornado » Tue Nov 29, 2016 10:53 pm

Hello Trixius,

We have tested this and can find no issue currently, can you give us more details. Like your browser, OS, etc. So we can troubleshoot the issue better. It was also suggested to try clearing your internet cashe and try again please keep us informed how this works.

Thank you,
Vibrant Support Team
GM Tornado
 
Posts: 99
Joined: Mon Nov 26, 2012 9:28 pm

Re: Bug Reports

Postby trix » Wed Nov 30, 2016 6:47 am

I'm using a lap top with google chrome browser and I don't have trouble with other games on FB. I also delete browser history and cach daily
trix
 
Posts: 18
Joined: Sun Nov 13, 2016 4:36 pm
Location: Ohio, U.S.

Re: Bug Reports

Postby GM Tornado » Wed Nov 30, 2016 11:27 pm

Hello Trixius,

What windows are you using?

Thank you,
Vibrant Support Team
GM Tornado
 
Posts: 99
Joined: Mon Nov 26, 2012 9:28 pm

Re: Bug Reports

Postby trix » Sat Dec 03, 2016 6:47 pm

I use win 10. The same I have always used. I played Lords on FB then it just stopped loading for an unknown reason.
trix
 
Posts: 18
Joined: Sun Nov 13, 2016 4:36 pm
Location: Ohio, U.S.

Re: Bug Reports

Postby GM Tornado » Sun Dec 04, 2016 11:14 pm

Hello Trixius,

We will keep a log of this and run some test thank you for your help in resolving this issue.

Thank you,
Vibrant Support Team
GM Tornado
 
Posts: 99
Joined: Mon Nov 26, 2012 9:28 pm

Re: Bug Reports

Postby trix » Wed Dec 07, 2016 10:09 pm

It's been about 3 days since my last post. Has there been any progress?
trix
 
Posts: 18
Joined: Sun Nov 13, 2016 4:36 pm
Location: Ohio, U.S.

Re: Bug Reports

Postby GM Tornado » Mon Dec 12, 2016 10:15 pm

Hello Trixius,

We were informed the issue had been resolved. Please let us know if this is not the case.

Thank you,
Vibrant Support Team
GM Tornado
 
Posts: 99
Joined: Mon Nov 26, 2012 9:28 pm

Re: Bug Reports

Postby edea » Wed Dec 14, 2016 6:25 pm

Dec 14, 2016, Around 17GT , server was briefly down. When it got back; daily quest is reset, all from contacts erased.
SD IGN: Edea
GD IGN: Unorthodox
LO IGN: Unorthodox

Come with me to a place of no return. Bid farewell to your childhood.
User avatar
edea
 
Posts: 36
Joined: Wed Jan 18, 2012 8:41 am

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